SAP CRM Technical Course Content

SAP CRM Technical Course Curriculum
 
   Overview of SAP CRM

• Architecture and evolution of SAP CRM

• Functionality overview of SAP CRM

• CRM Business Partner Master data

• CRM Product Master Data

• Business Transaction customizing

• SAP CRM 7.0 Ehp 1 Features

   Introduction to OOABAP

• Classes

• Inheritance

• Interfaces

• Polymorphism

   Business Transaction Programming/ One order Framework

• Function Modules for Reading Business Transactions

• Identifying relevant FM

• Coding using the FM

• Function Modules for Modifying the Business Transactions

• Identifying relevant FM

• Coding using the FM

• Function Modules for saving Business Transactions

   Error/Message Handling

• Message Logging FMs

• Programming using Messaging FMs

• Logging the messages

• Searching for messages

• Deleting the messages

   Business Addin's in CRM and Programming BADI

• Techniques for Finding Appropriate BAdi

• Implementing a BADI

• Action Profile BADI

   Introduction to Business Server Pages

• Architecture of Business Server Pages

• Components of a Business Server page

• Controllers

• Business Server Page

• Page with flow logic

• View

• Page Fragment

• Navigation structure

• Application Class

• MIME Objects

• Page Attributes

• Layout

• Event Handlers

• BSP Programming models

• Basic Model

• MVC approach

• Creating an Online Bookshop catalog

• Using Basic HTML

• Using HTML Business

• Using MVC approach

• Debugging BSP Applications

   CRM Web UI Basics of CRM 7.0

• UI Concepts

• Web UI Architecture

• Business Roles customizing

• Navigation Bar customizing

• WebUI Component Work bench

• WebUI Component Concept

• Elements of WebUI Component

• Component Controller

• Custom Controller

• Views

• View Controller

• Context

• Context nodes

• Runtime Repository

• UI Configuration/ personalization

• Enhancing webUI components

• Transaction launcher

• GUI Transactions

• URL - Non BSP

• URL - BSP

• Logo Customizing

   CRM Web UI Technical CRM 2007

• GENIL Model Browser

• GENIL BOL Browser

• Component Context

• View Context Class

• Context Nodes

• Attributes

• Getter and Setter Methods

• BOL Programming Basics:

• Objects in BOL Programming

• Classes and Interfaces in BOL Programming

• Setting UP BOL Service

• Accessing Component Sets and Components

• Query execution - Query Services

• Accessing the BOL entities/Fields

• Using BOL Collections

• BOL Transaction Programming

• Creating Transaction entities

• Accessing Transaction entities

• Modifying Transaction entities

• Defaulting the field values

   Creating a Custom Component

• Creating a view

• Making a view Configurable

• Creating a View set

• Creating a context node

• Event Handlers

• Inbound and Outbound Plugs

• Navigation maintenance